Contact Us

Have a question, feedback, or need support? We'd love to hear from you.

Email Support

The best way to reach us is via email. We typically respond within 24-48 hours.

[email protected]

What to Include in Your Message

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Operating System

e.g., macOS 14 Sonoma, Windows 11

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Codex Version

The version of OpenAI Codex desktop you are using

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Screenshots

Any relevant screenshots of the issue or error messages

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Description

A clear description of what you expected vs. what happened

Response Time

We aim to respond to all inquiries within 24-48 hours during business days. For urgent issues, please include "URGENT" in your email subject line.

Before You Reach Out

Many common questions are answered in our FAQ. Check there first for instant answers.

Visit FAQ Page →